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Customer Service

  • Shipping & Delivery

    ORDERS PLACED ON OUR WEBSITE ARE SHIPPED VIA UPS. IN ORDER TO STREAMLINE DELIVERY, PLEASE PROVIDE A PHYSICAL SHIPPING ADDRESS FOR YOUR ORDER. PROVIDING A POST OFFICE BOX AS YOUR SHIPPING ADDRESS COULD RESULT IN YOUR ORDER BEING REFUSED BY THE POST OFFICE, AND RETURNED TO US. IF YOUR ORDER IS REFUSED, AND YOU WOULD LIKE IT SHIPPED OUT AGAIN, YOU WILL NEED TO PROVIDE A SECOND SHIPPING PAYMENT.

  • Returns & Replacements

  • If for any reason, you need to exchange or return your item, please call (636) 224-0004 or email sales@sawbladeexpress.com. All retail items must be in unused condition and in the original packaging. Band saw blades that came wrapped do not need to be wrapped, but need to be unused. Package the items and return them prepaid by customer to:

    SawBladeExpress

    1120 Mason Circle South

    Pevely, MO. 63070 


    If your order was filled incorrectly, we will provide return shipping for the order.

    NOTE: RETURNS DUE TO INCORRECT LENGTH ORDERED WILL NOT BE ACCEPTED ON CUSTOM LENGTH BAND SAW BLADES.

  • Payment, Pricing & Promotions

  • We accept various forms of payment including most major credit/debit cards, paypal, and Pay with Amazon. Sales tax will be charged for orders in California, Florida, and Missouri at the state sales tax rate. We reserve the right to refuse any purchase with an error in pricing and/or shipping costs. If there is an error, for any reason, you will be contacted by email or phone about your purchase. Price promotions are good for the specified time period. All retail brands are subject to current stock levels and availability; this includes Giesser Cutlery, Winco Cutlery, Fischer Steels, SOG Knives & Tools, D+N Reciprocating and Jigsaw blades, and all clearance hole saws and accessories. Band saw blades are subject to available coil stock levels. If we happen to run out of a particular type of coil stock, we will contact you via email or phone about a possible substitution, back order, or cancellation.  


GENERAL TERMS AND CONDITIONS OF DISCOUNT PROMOTION

Our FREE SHIPPING Promotion is limited by the following conditions:


  1. UPS GROUND: The FREE SHIPPING Promotion is limited to orders shipped via UPS Ground. UPS 2nd Day and Next Day are NOT elgible for the FREE SHIPPING Promotion.

  2. ORDER SUBTOTAL: The FREE SHIPPING Promotion is limited to orders with a Subtotal of $50 and greater placed on www.sawbladeexpress.com.

  3. GEOGRAPHIC AREA: The FREE SHIPPING Promotion is limited to the US, 48 contiguous states. Orders that have a shipping address in Alaska, Hawaii and Canada are NOT elgible for the FREE SHIPPING Promotion.

  4. AVAILABILITY: While every attempt is made to have every item in stock and all order to ship complete, orders that will be completed in multiple shipments will only have one UPS Ground shipment at no charge. SawBladeExpress will notify you prior to splitting up shipments and give you the option of splitting up the shipment, having the shipment delayed until the order is complete, or cancelling the back ordered item(s).

  5. LIMITED TIME OFFER: The FREE SHIPPING Promotion is a Limited Time Offer. The offer is valid on all orders placed on SawBladeExpress while the Promotion is active..

  6. GENERAL TERMS & CONDITIONS: All other site Terms & Conditions apply. See Terms & Conditions in the Shopping Cart for complete details.

About SawBladeExpress

For over 20 years, Saw Blade Express has provided a wide variety of engineered and innovative cutting solutions, manufactured in their own facility in Missouri. Providing both standard blades and innovative new ideas in cutting forms, Saw Blade Express supplies cutting tools to the meat, bakery, woodworking, and forestry industries as well as selling direct to the public via their website. Partnerships with prominent overseas brands such as Giesser and Fischer allow for an even greater range of products and solutions.

SATISFACTION

Our goal is to meet your expectations with all of our products.

LOW PRICES

We manufacture most of our band saw blade material, and that allows us the ability to keep our prices competitive. When you add in our frequent sales, discount codes, and free shipping for orders over $50, that equals great deals for our customers.

FAST SHIPPING

We know time is money. We will prepare your order for shipping and ship it to you as quickly as possible. A lot of orders will ship the next day with the remainder shipping within 2 days of ordering. We also offer a variety of shipping options to make sure you get your order when you need it.

  • GIVE US A TRY

    No matter what you’re looking to cut, we probably have the blade for you. After placing your order will quickly and carefully make and ship it to you. Sign up for our email list and we will send you news on our latest promotions and features. With so many benefits from ordering from SawBladeExpress, you have nothing to lose